Recently, we began working with a client who had been having serious accounting issues. We had to clean-up the first four months of data for this year which took a substantial amount of time resulting in a large invoice from us.
During the clean-up process, we found they were not billing more than 6% of their total services. What this means is if they hadn’t hired us, they would’ve missed billing their customers over $120,000 this year.
They were very excited to learn that we “found” an additional $120,000!
A week later though…they were less happy. We presented them with our invoice for 200 hours of work totaling $12,000. Immediately, they got upset and told us they couldn’t believe our costs were so high and that there is no way there was that much work to be done.
We were able to discuss it and make them understand all of the work that had been done and in the end they were happy with the service.
It was just interesting to me that they initially weren’t willing to give $12,000 to get $120,000.
Would you be willing?
Jennifer Foster
www.eqbookkeeping.com
We specialize in equine bookkeeping and equine accounting so our clients can spend more time with their horses.
